Terms & Conditions

Clear guidelines to protect your learning experience and ensure a secure, trusted platform.

Last update December 1, 2025

1. Acceptance of Terms

By accessing or using the Doc AI Academy website, learning platform, or related services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using the platform.

2. Use of the Platform

You agree to use Doc AI Academy solely for lawful, personal, or authorised organisational purposes. The following actions are strictly prohibited:

  • Attempting to bypass security or gain unauthorised access
  • Sharing, reselling, or redistributing course materials
  • Uploading harmful, illegal, or infringing content
  • Using the platform in a way that disrupts learning for others

Violation of these terms may result in account suspension or termination.

3. Account Registration

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access, notify us immediately at support@docaiacademy.com .

4. Course Access & Usage Rights

When you purchase or enrol in a course, you receive a non-transferable, non-exclusive licence to access the content for personal or internal business use.

Unless explicitly permitted:

  • You may not resell, share, upload, or distribute course materials
  • You may not use our lessons to create competing educational products
  • Access may be limited by course terms, subscription duration, or organisational agreements

Doc AI Academy retains full ownership of all course content, media, instructional designs, and platform materials.

5. Payments & Refunds

All course fees are clearly displayed at checkout.

Refunds are available under the following conditions:

  • Eligible courses may be refunded within 7 days of purchase
  • Refunds are not available after a certificate has been issued
  • Enterprise purchases follow contracted terms

Payments are processed securely through our approved payment partners.

6. Intellectual Property

All content on the Doc AI Academy platform — including text, videos, graphics, design elements, exams, certificates, and branding — is the exclusive intellectual property of Doc AI Academy and is protected by international copyright laws.

You may not copy, modify, reproduce, or distribute our content without written permission.

7. Termination of Access

We reserve the right to suspend or terminate your account if:

  • You violate these Terms & Conditions
  • You attempt to misuse the platform
  • Fraudulent or unauthorised activity is detected

In such cases, access may be removed without a refund.

8. Changes to These Terms

Doc AI Academy may update these Terms & Conditions when necessary. If changes are significant, we will notify users via email or an in-platform announcement.

Continued use of the platform constitutes acceptance of the updated terms.

9 Contact Us

For questions about these Terms & Conditions, please contact:

support@docaiacademy.com
+44 2081 445 215

Transform how your people learn.

Deliver structured, AI-powered training that helps individuals grow, teams excel, and organisations scale with confidence.